CRM & communication
Odoo + WhatsApp: Sales and Support in One Place
Most businesses in Pakistan run a large share of sales and support on WhatsApp — but those conversations rarely become structured records. Connecting WhatsApp to Odoo means enquiries, orders and follow-ups land in your CRM, where they can be tracked, assigned and automated.
Who this is for
Businesses that take orders, quotes or support requests over WhatsApp and want them recorded and followed up systematically.
What connecting WhatsApp to Odoo gives you
- Enquiries become CRM leads with a real history
- Follow-ups and reminders can be scheduled automatically
- Orders and quotes link to the customer record
- Support requests can be tracked to resolution
A typical flow
- WhatsApp message
- CRM lead in Odoo
- Assigned & followed up
- Quote / order
- Invoice
- Payment reminder
WhatsApp Business API access is provided through approved partners. We help you choose an appropriate option and connect it to Odoo; provider approval and messaging policies are set by WhatsApp/Meta.
Questions
For structured, automated integration into Odoo you typically need WhatsApp Business API access through an approved provider. For lighter use, the WhatsApp Business app plus disciplined process can be a starting point. We help you decide based on your volume and goals.
Explore WhatsApp integration
Send a voice note, spreadsheet or a plain description of where your business is struggling. We’ll help you find the right next step.